Mamunul Hoque

PROFESSIONAL EXECUTIVE

Deira, Dubai, UAE

Profile summary

Professional Executive with 2 years of experience across 3 organizations, offering expertise in sales operations, financial transactions, and marketing promotions. Trilingual in Bengali, English, and Hindi, bringing cross-cultural capabilities and GCC regional experience to daily account management and customer service tasks. Confident in handling cash reconciliations, POS billing systems, and client relationship maintenance. Committed to maintaining accurate financial records and supporting international customer inquiries.

Career highlights

Sales and Accounts Operations: Manages sales operations and financial transactions, overseeing inventory tracking, customer service delivery, daily billing processes, and payment reconciliations.

Marketing Promotions and Lead Management: Executes marketing promotions and lead follow-up while maintaining client relationships, customer satisfaction, and basic sales reporting.

Customer Interactions and Sales Support: Manages customer interactions and supports sales operations, handling client outreach, product promotion, and performance reporting.

Key skills

ProfessionalCash Handling & Counter Operations POS & Payment Processing Daily Cash Reconciliation Customer Service & Client Support Transaction Recording & Reporting Attention to Detail MS Office Multitasking & Time Management Sales Operations Customer Service Marketing Promotions Client Relationship Management Performance Reporting Inventory Tracking Payment Reconciliations Billing Processes Financial Transactions Lead Follow-up
SkillsPerformance Tracking Payment Processing

Professional experience

ACCOUNTS AND SALES EXECUTIVEOct 2025 - Present
Fist Mobile General Trading L.L.CDeira, Dubai, UAE

Manages sales operations and financial transactions, overseeing inventory tracking and customer service delivery. Coordinates daily billing processes, payment reconciliations, and international client support inquiries.

  • Processes customer sales transactions using cash, card, and digital payment methods while operating POS billing systems.
  • Performs daily cash reconciliation tasks and prepares end of day financial reports.
  • Maintains accurate records of sales, payments, and inventory levels.
  • Assists international customers and resolves service related queries.
Marketing ExecutiveDec 2023 - Nov 2024
Octopus InternationalBangladesh

Executed marketing promotions and lead follow-up while maintaining client relationships and customer satisfaction.

  • Prepared basic sales and marketing reports to track campaign metrics.
  • Coordinated with the accounts team for invoicing and payment processing.
Sales OfficerJan 2023 - Nov 2023
City Group

Directed client communications and sales operations, overseeing marketing coordination and performance tracking. Handled customer outreach and aligned daily tasks with business objectives.

  • Identified new clients and promoted company products to expand market reach.
  • Met with potential customers to understand needs and offer solutions.
  • Prepared basic reports on marketing and sales performance.

Education

MASTER OF BUSINESS ADMINISTRATION (M.B.A)Jan 2022 - Jan 2022
National University of Bangladesh

Management

BACHELOR OF BUSINESS ADMINISTRATION (B.B.A)Jan 2021 - Jan 2021
National University of Bangladesh

Management

Languages

Bengali · Professional

English · Professional

Hindi · Professional